September 12, 2017
My most recent question from The Ask Dave Show comes all the way from Fort Wayne, Indiana where I am asked if there is a simple customer service system that can be implemented that's easy for the staff to follow to ensure that every guest who walks into your bar/restaurant feels like royalty.
And the answer is yes, I do have the perfect system. It focuses on attentiveness and making sure the guests are guided through a fantastic experience from the moment they set foot in your restaurant to the time they leave.
Check it out, and I'll see you next time.
Tags:restaurant customer servicecustomer service trainingbar inventoryliquor inventorybar managementrestaurant management