For the monthly subscription, we do not offer a refund, but there are no contracts and you are welcome to cancel at anytime.
For yearly subscription plans, you have 30 days to reclaim a refund, which will be pro-rated up to the time of the request, at the monthly rate. After 30 days a refund will not be available. This same policy applies to recurring annual subscriptions.
In addition, if you opted for the free set-up, the actual cost of the set-up ($49 or $199) will be deducted from the refund (if we already set-up your account), as this costs us time and money that we cannot get back.